Terms and Conditions for Package and Promotional Offers:
1. The packages are applicable to all classes at the Tsim Sha Tsui, Causeway Bay, and Central branches of Yoga Ground Limited (hereinafter referred to as "Yoga Ground") available on our website https://www.yogaground.com.hk, without restrictions on class types or time slots.
2. All packages and promotional offers are priced and charged in Hong Kong Dollars (HKD).
3. Once purchased, packages cannot be exchanged for other courses or canceled, and all payments made are non-refundable and non-transferable. Please read the relevant information carefully and assess the risks before purchasing.
4. Packages purchased for different branches (Tsim Sha Tsui, Causeway Bay, and Central) cannot be used interchangeably.
5. The validity of the package begins from the date of payment. Guests must complete their classes within the validity period, and no extensions will be granted. If in doubt, it is recommended to purchase single classes.
6. Guests must make full payment when purchasing packages; otherwise, the order will not be accepted. The order confirmation will be based on the email issued by the company. If payment cannot be completed due to credit card issues, please contact customer service for assistance with the order.
7. Each guest may only purchase one trial class package (Trial Class TST/CWB/Central). The pricing may change, and the latest prices will be displayed on the Yoga Ground website. Payments made are non-refundable.
8. Other class packages, excluding trial class packages, have no purchase limit. Pricing may be adjusted and will be subject to the website display. Payments made are non-refundable.
9. All promotional packages are time-limited offers, and the details displayed on the Yoga Ground website shall prevail. The company reserves the final decision.
10. Payment for any promotional package must be completed within the specified period; otherwise, the promotional offer will not be honored.
11. After payment is completed, guests must notify the company within three days via WhatsApp (+852 9823 8494) or by uploading a screenshot of the payment. If proof of payment is not provided, the company reserves the right to cancel the package.
12. Packages are strictly for personal use and cannot be gifted or shared. Any violation will result in immediate termination of the package without refund.
13. Guests must promptly inform the company of any changes to their contact details.
14. If a guest requires a package extension due to health or pregnancy reasons, a medical certificate and a written application must be provided. The company will grant an extension based on the content of the certificate, not exceeding one year, and will charge a $100 administrative fee. If the certificate is incomplete or unclear, the company reserves the right to refuse the application.
15. For personal reasons requesting a package extension, a written notice must be provided, and a $500 administrative fee will be charged for each request, with a maximum extension of one year. The company reserves the right to refuse the application.
16. Yoga Ground does not assume responsibility for payment fraud and reserves the right to pursue legal liability.
17. The company reserves the right to modify these terms and conditions without prior notice.
By purchasing courses, registering, or copying these terms through this website, you confirm that you have read and agree to comply with these terms and conditions.
Terms and Conditions for Yoga Classes and Services:
1. Yoga Ground Limited (hereinafter referred to as "Yoga Ground") will provide the necessary items for practicing yoga, including yoga mats and props.
2. Guests must remove their shoes before entering the classroom and store them on the shoe rack at the entrance.
3. Eating or bringing food into the classroom is strictly prohibited.
4. The use of medication, alcohol, or any illegal substances is strictly forbidden during class.
5. Guests must not engage in loud behavior, harass others, use offensive language, dress inappropriately, or otherwise disturb others on the premises.
6. To ensure the smooth operation and safety of classes, once a class has started, guests must remain in the classroom until it concludes.
7. All classes require a reservation, which will be available three weeks before the class date and will close 15 minutes prior to the class start time.
8. Reservations are confirmed on a first-come, first-served basis, with limited spots available. Early booking is recommended.
9. All classes must have a minimum of three participants. If this number is not met, the company will notify participants of the cancellation via electronic notification 6-12 hours before the class.
10. If a guest needs to cancel or change a reservation, they must do so through our reservation system at least 24 hours before the class begins; otherwise, the class fee will still apply.
11. No last-minute cancellations are accepted for reserved classes. Absences will be treated as a "no-show," resulting in a deduction of the class count, and fees paid will not be refunded or transferable to other courses.
12. If using the (One Month Pass TST/CWB) package, students who are absent or cancel at short notice three times within one month will have their online reservation privileges revoked for one week, during which only walk-in attendance will be allowed.
13. Guests are responsible for their own reservations and must ensure that reservation details are accurate. Any disputes must be notified to Yoga Ground via email within three days of discovery.
14. Special Weather Arrangements:
• Classes will be canceled if there is a black rainstorm warning or a typhoon signal number 8 or above two hours before class. Rescheduling or refund arrangements will be notified separately.
• If the warning signal is lifted two hours before class, the class will proceed as normal.
• If the signal is displayed during class, the class will continue as scheduled.
15. Yoga Ground reserves the right to change class arrangements based on actual circumstances, with all changes communicated via email.
16. Class information is subject to the Yoga Ground reservation system. Operational adjustments do not constitute grounds for refunds or extensions.
17. If classes are canceled due to force majeure or legal requirements, Yoga Ground will notify affected guests as soon as possible and arrange for rescheduling.
18. Guests must confirm their attendance at the front desk before class.
19. Guests should arrive 5-10 minutes early; late arrivals may be refused entry, and there will be no make-up classes.
20. Guests should consult a doctor before participating in classes to ensure their health status is suitable.
21. Prior to participating, guests must ensure they do not have any infectious diseases, are not feeling unwell, or have chronic conditions (such as high blood pressure or heart disease), and have consulted a doctor confirming their suitability for yoga practice. Any health issues must be disclosed to the instructor in advance for adjustments. Failure to disclose health issues will result in the guest assuming all associated risks.
22. If guests have pre-existing conditions or feel unwell, they should notify the instructor before class to allow for adjustments to postures or alternative solutions.
23. If a guest feels unwell during class, they should immediately inform the instructor and cease participation.
24. Guests assume all risks if they do not follow the instructor's recommendations or fail to disclose health issues; Yoga Ground is not responsible.
25. Yoga Ground is not liable for class cancellations due to natural disasters, legal regulations, or other force majeure events (such as heavy rain, typhoons, social unrest, etc.), and will make every effort to reschedule classes. Payments made are non-refundable and non-transferable.
26. Guests must comply with local laws and regulations; violators will have services terminated without refund.
27. All instructors are professionally trained, and class content is not subject to refund requests.
28. If a class needs to be canceled for medical reasons, guests must submit a valid medical certificate prior to class. Late submissions or certificates that do not meet requirements will not be processed.
29. Cancellations for personal reasons must be requested at least six hours before class, along with a $50 administrative fee.
30. Yoga Ground is not responsible for any lost or damaged items stored in lockers.
31. Agreement to these terms is considered authorization for Yoga Ground to capture images during classes and events for training or marketing purposes.
32. Yoga Ground reserves the right to amend these terms and conditions at any time. Those who refuse to comply will be denied service without refund.
By purchasing classes, registering, or using this website, you confirm that you have read and agree to the above terms.